Our Terms

Anatomic Shoes products and services are made available to you subject to the terms and conditions of sale set out below. By placing an order on anatomicshoes.com you are agreeing to accept these terms and conditions.
Please read our terms and conditions below and make sure you check them regularly as we may make changes to our policies or services. Following a change in the terms and conditions your continued use of anatomicshoes.com will constitute your agreeing to the modified terms and conditions. If you do not agree to any changes please stop using anatomicshoes.com.
If you have any questions or comments about our terms and conditions or our website in general please do not hesitate to contact us.
If you have any complaint regarding our products and services you should address it in writing to our Head Office at:
Anatomic Shoes, Unit 1, Stadium Industrial Estate, Cradock Road, Bedfordshire, Luton, LU4 0JF, United Kingdom.


Prices shown on our website are inclusive of VAT and exclusive of delivery charges. Every care is taken to display the correct prices on our website however we are unable to confirm the price of an item until your order is accepted by us.
Pricing is subject to change without notice.
Prices shown on our website are in pounds sterling and are inclusive of VAT.


You can return any unwanted product within 30 days of receipt. We only accept returns which are unworn and in a resalable condition with the complete original packaging, unless the items are faulty. We reserve the right to refuse a return if it is obvious that it has been worn.
Returns within the UK are free. We cannot be held responsible for any returns lost in transit therefore it is recommended to keep proof of postage.
Refunds will be made within 14 days to the credit or debit card used for the original transaction. Exchanges may take up to 10 working days.
Anatomicshoes.com will send you your first exchange via free delivery.
This does not affect your statutory rights.


You are responsible for the following:
• The privacy of your account and password and for prevention of unauthorised access to your account;
• All activities that occur under your account or password; and
• Maintenance of the confidentiality of your password.
You must inform us immediately if you discover or have reason to believe that your password is no longer secure or if it is being applied, or at risk of being applied, in an unauthorised manner.
The agreement between us is concluded in England and it is governed by and interpreted in accordance with English law and subject to the jurisdiction of English courts. These terms and conditions together with any policies posted on our website set out the whole of the agreement between us. Nothing said by a person or on our behalf should be understood as a variation of these terms and conditions.
No term of this agreement shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.


Although every care has been taken to display colours and describe items accurately we cannot guarantee that descriptions, colours or any other content is accurate, error-free or complete.
We make every effort to ensure all prices, descriptions and details listed on the website are correct at the time when the information is placed in the system however we are unable to confirm the price of an item until your order is accepted by us.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna
• Pay Later
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement



In the event of misuse, fraud, manipulation, circumvention or a breach of the terms and Conditions of Promotions, Anatomic Shoes is entitled to exclude participants or users. Anatomic Shoes is entitled to do this on the basis of a suspicion and is not bound to inform the participant or to provide proof.

Please note discount codes for www.anatomicshoes.com cannot be used with products already on promotion or sale.


Copyright, trademarks and all intellectual property rights in all material posted on this website belong to Anatomic Limited and is protected by English and international copyright, authors' rights and database right laws. You may not extract and/or re-utilise parts of the contents of the website without Anatomic Limited’s express written consent. It is prohibited to reproduce, modify, copy, transmit or redistribute any of the content described above and may result in civil and criminal penalties.
“AnatomicShoes.com”, “Anatomic”, “Anatomic & Co.” or “Anatomic Prime “and other marks indicated on our website are trademarks or registered trademarks of Anatomic Limited in England, the European Union and/or other jurisdictions. Anatomic Limited’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Anatomic Limited and may not be used in connection with any product or service that is not the property of Anatomic Limited, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Anatomic Limited.


This site is operated by Anatomic Limited
We are registered in England and Wales under company number 11427972 and with our registered office.
Anatomic Shoes
Unit 10 Granby Trade Park
Peverel Drive, Milton Keynes
This is also our main trading address. You may contact us at the above mentioned address and through the following means:
Phone number: 44 203 11 50 020
Email address: customerservice@anatomicshoes.com
Our VAT number is GB 298690631
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
Please do not send your returns to this address; go to Delivery & Returns to view our returns address.